Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how Everlisse ("we," "us," "our") collects, uses, and shares information about you when you visit or buy from everlisse.com (the "Site"). For any privacy question, contact us at everlissehair@outlook.com.

Information we collect

Information you give us. When you place an order, create an account, or contact us, we collect your name, billing and shipping address, email address, phone number, and order details. Payment card details are entered directly with our payment processor and are not stored by us.

Information collected automatically. When you browse the Site we collect device and usage data — IP address, browser type, time zone, the pages you view, and how you arrived — using cookies and similar technologies. We do not knowingly collect information from anyone under 18.

How we use your information

• process and fulfil your orders, including subscription refills and billing;
• communicate with you about your order, account, or subscription;
• send marketing messages where you have agreed (you can opt out anytime);
• detect and prevent fraud;
• improve our Site, products, and advertising.

Cookies and advertising

We use cookies and similar technologies to operate the Site, remember your cart, and measure and improve our advertising. This includes the Meta (Facebook) Pixel and similar tools, which may set cookies and share limited data (such as that you visited or purchased) with the relevant ad platform to measure and deliver ads. You can control non-essential cookies through the Site's cookie banner and your browser settings.

How we share your information

We share information only with service providers that help us run the business — our e-commerce platform (Shopify), payment processor, subscription provider, email and marketing provider, advertising and analytics providers (such as Meta), and shipping partners — and only as needed for them to perform their service. We may disclose information where required by law. We do not sell your personal information for money.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your information, object to or restrict certain processing, and withdraw consent. California residents have rights under the CCPA/CPRA, and UK and EU residents under UK GDPR and GDPR. To exercise any right, email everlissehair@outlook.com. We will not discriminate against you for exercising your rights.

Retention and security

We keep your information only as long as needed to fulfil these purposes and meet legal obligations, then delete or anonymise it. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

International transfers

We are based in the United Kingdom and serve customers internationally, including the United States. Your information may be processed in countries with different data-protection laws, with appropriate safeguards where required.

Changes and contact

We may update this policy; the "Last updated" date shows the latest revision. Questions: everlissehair@outlook.com.