Privacy Policy
Last Updated: May 22, 2025
This privacy policy describes how Everlisse ("Website," "we," "us," or "our") collects, uses, and shares your personal data when you visit the website, use our services, make a purchase on citrinelle.com, or otherwise interact with us (collectively, the "Services"). In this privacy policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this policy.
Please read this privacy policy carefully. By using or accessing the Services, you agree to the collection, use, and sharing of your data in accordance with this policy. If you do not agree with this, you should not use or access the Services.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the website, update the "Last Updated" date, and take additional measures as required by applicable law.
How We Collect and Use Your Personal Data
To provide the Services, we collect personal data from you and have collected data from various sources over the past 12 months, as described below. The data we collect and use depends on how you interact with us.
In addition to the specific purposes listed below, we may use the collected information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of use, and protect or defend the Services, our rights, and the rights of our users.
What Personal Data We Collect
The types of personal data we collect about you depend on how you use our website and interact with our Services. When we use the term "personal data," we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and types of personal data we collect.
Information Collected Directly from You
Information you provide directly to us through the Services may include:
- Basic contact details, such as your name, address, phone number, and email address.
- Order information, including your name, billing address, delivery address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Purchase-related information, including items you view, add to your cart, or add to your wishlist.
- Customer service information, including information you provide in communications, such as when you send a message through the Services.
Information Collected Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data") and may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access our website and account, including device information, browser information, network connection information, your IP address, and other information related to your use of the Services.
Information Received from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our website and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process payments, manage orders, and deliver products or services you have ordered in accordance with our agreement with you.
All information we receive from third parties is processed in accordance with this privacy policy. We are not responsible for the accuracy of information provided by third parties or for their policies or practices. For more information, see the section on third-party websites and links.
How We Use Your Personal Data
- Delivery of Products and Services: We use your personal data to provide the Services in accordance with our agreement with you, including processing your payments, managing your orders and other transactions, managing your account, and arranging deliveries and returns.
- Marketing and Advertising: We use your personal data for marketing and advertising purposes, such as sending promotional emails, text messages, or postal mailings and displaying advertisements for products or services.
- Security and Fraud Prevention: We use your personal data to detect and investigate fraudulent, illegal, or harmful activities.
Cookies
Like many websites, we use cookies on our website. For detailed information about the cookies we use in collaboration with Shopify, please visit: