Real people, quick replies. Whether it's your order, a return, or a question before you start, we've got you.
We reply within SLOT: response time, e.g. 24 hours, Monday to Friday.
Use the track your order page with your order number or email. Orders ship from our UK warehouse; US delivery is usually about 7 to 14 business days, and you'll get tracking by email as soon as it's on the way.
Use the kit for 90 nights. If you don't see new growth, email us within 90 nights for a full refund, and you keep the device. SLOT: confirm return address / process.
It's a drug-free, topical botanical serum paired with a red-light device, no minoxidil and no hormones. We can't make a breastfeeding-safety claim and won't pretend to: the full ingredient list is on every bottle, so you can show it to your doctor or midwife and use it with their okay.
You pay for the kit today. If you chose the refill plan, you're charged nothing for 90 nights, then it bills monthly for serum refills once your kit runs low. Cancel anytime from your account or by emailing us, no lock-in.
Email us as soon as you can at everlissehair@outlook.com. If it hasn't shipped yet, we'll sort it. SLOT: confirm change/cancel window.